Legal Last updated: October 4, 2026

Privacy
Policy.

Briefs (withbriefs.com) is operated by Briefs Communications Limited, a company incorporated in Nigeria (RC 9616090) — referred to here as "Briefs", "we" or "us". Your privacy is our priority. We are committed to protecting your privacy and ensuring the security of your personal information. Here's exactly how we handle your data — clearly, honestly, and without legal jargon.

01

Information We Collect

Personal Information

When you sign up or use our services, we may collect personal information such as your name, email address, and payment details.

Usage Data

We collect data on how you use our app, including interactions, preferences, and other activities to improve our services.

Communication Data

If you use our email marketing features, we collect the content of your communications, including email addresses, subject lines, and email content.

WhatsApp Data

If you use our WhatsApp features, we process WhatsApp phone numbers, profile names, message content, and delivery and read statuses of messages sent or received through Briefs. If you connect a WhatsApp Business account, we also store the account and phone number IDs and the access token Meta issues to us. See section 4 for details.

02

How We Use Your Information

Provide & Improve Services

We use your information to provide, maintain, and improve our services, including AI-assisted features and email marketing tools.

Communication

We may use your email address to send you updates, newsletters, or respond to your inquiries.

Analytics

We analyze usage data to improve our app's performance, features, and user experience.

Legal Compliance

We may use your information to comply with legal obligations or respond to lawful requests.

03

Data Sharing & Security

Third-Party Services

We share data only with service providers that help us run Briefs, and only for that purpose: Meta Platforms (WhatsApp Business Platform) for WhatsApp messaging; Amazon Web Services (SES) and Mailgun for email delivery; PayPal and Polar for payments; and AI providers (OpenAI, Google, Anthropic and DeepSeek) when you choose to use AI-assisted features. We do not sell your personal data.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

04

WhatsApp & Meta Data

Connecting your WhatsApp Business account

When you connect WhatsApp through Meta's Embedded Signup, Meta grants Briefs permission to manage your WhatsApp Business account and send and receive messages on your behalf. We use this access only to deliver your newsletters, process subscribe and unsubscribe requests, show your inbox and report delivery statistics. We never use it for advertising or share it with other customers.

Subscribers on WhatsApp

People receive WhatsApp newsletters only after opting in by messaging and choosing a profile. Replying STOP or UNSUBSCRIBE opts them out straight away. We keep their phone number, name and subscription status so that publishers can manage their list.

Retention & deletion

You can disconnect WhatsApp from your settings at any time, which deletes the stored access token. Message data is kept while your account is active. To delete your account and associated WhatsApp or Meta data, follow our data deletion instructions.

05

Briefcast Desktop App

Your files stay on your computer

Briefcast is a desktop app that works on your own computer. Your recordings, videos, documents, whiteboards, annotations and settings are saved on your device and are not sent to us. Captions, dictation and audio cleanup run on your computer too. You do not need a Briefs account to use Briefcast.

Usage statistics and crash reports

Unless you turn it off, Briefcast sends us anonymous usage statistics and crash reports so we can see which features are used and fix problems. Usage statistics record events such as the app starting, a recording starting or finishing (with its length, recording type and file format) and captions being generated (with the chosen language). Each event also includes the app version, your operating system and a random identifier created by Briefcast on your computer. The identifier lets us count how many people use Briefcast and whether they keep using it. It is not linked to your name, email address, Briefs account or anything else about you. It is deleted when you turn usage statistics off, and a new one is created if you turn them back on. Crash reports contain the error message, technical details of where in the app it happened, the app version and basic details about your computer, such as its operating system and processor type. Before a crash report is sent, your user folder is removed from any file paths in it, so your Windows user name is not sent.

We never collect your file names, file contents, recordings, documents or anything you type.

You can turn this off at any time in Briefcast under Settings → Privacy. It takes effect immediately and nothing more is sent.

Services Briefcast connects to

Usage statistics are processed by PostHog and crash reports by Sentry, on our behalf, and both are set not to store your IP address. To check for updates, Briefcast contacts GitHub, where new versions are published; updates are digitally signed, and Briefcast refuses any that we did not sign. The first time you use captions or dictation, Briefcast downloads the speech-recognition model from Hugging Face, and the first time you use voice and music separation it downloads that engine from Hugging Face and GitHub. Like any internet connection, these services can see your computer's IP address when Briefcast contacts them.

Downloads from our website

When you download Briefcast from our website, we record the date, the version downloaded, the website you came from and an approximate country. We do not store your IP address.

06

Your Rights

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Access & Update

You have the right to access and update your personal information at any time through your account settings.

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Deletion

You may request the deletion of your personal information at any time — see our data deletion instructions. Certain data may be retained for legal or operational reasons.

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Opt-Out

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails, and out of WhatsApp newsletters by replying STOP. We may still send non-promotional communications such as service-related updates.

07

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app or website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

08

Contact Us

Briefs Communications Limited (RC 9616090)
Jiboye, Unity Avenue, Iyana Cele, Omi Adio, Abeokuta Road, Ibadan 200131, Oyo State, Nigeria
+2348036131267

If you have any questions or concerns about this Privacy Policy, we're happy to help. Reach us directly at:

info@withbriefs.com

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your data?

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